Your front desk retypes paper forms while the phone rings, and staff call patients to confirm visits a text would handle. We build one clinic system for multi-location booking, digital intake, reminders and a patient portal, on hosting and vendors that sign a Business Associate Agreement.
Built to your workflow · you own it · starts as a 30-day pilot · the pilot fee credits toward the build
McKinsey sizes avoidable US healthcare administrative spending at roughly $265 billion, and a large share starts at the front desk: intake, scheduling, confirmations and chasing payments after the visit instead of before it.
Generic booking tools make it worse for clinics. A calendar app with no Business Associate Agreement puts protected health information at risk, most skip the audit logs, and none of them route a patient across several offices by provider, room and equipment. Growing practices end up juggling three apps for one visit.
The gaps we see most in growing practices, and what the system does about each:
→ Digital intake patients finish on their phone, with required fields, consent signatures and insurance card uploads.
→ Multi-location booking that checks provider, room and equipment before showing a slot, including telehealth.
→ Reminder texts, self-service rescheduling and a waitlist that refills cancelled slots.
→ Card on file and co-pay collection at check-in.
→ Role-based access and an audit log on every patient record.
→ Intake data pushed into your EMR where it exposes an integration, instead of retyped.
How we handle protected health information. Your practice still owns its HIPAA compliance program; these are the technical safeguards we build in:
→ Hosting, messaging and form vendors that sign a Business Associate Agreement.
→ Reminders and texts carry only what they need, no clinical detail.
→ Role-based permissions and a log of who viewed or changed each record.
→ Data encrypted in transit and at rest.
→ Timestamped consent and opt-out records, including separate consents where 42 CFR Part 2 applies to substance use disorder records.
→ The proposed HIPAA Security Rule update is not final yet; we build to the current rule and track the proposal.
We start with a Blueprint: your locations, appointment types, intake packets and privacy requirements mapped into the system before anything is built. It is priced from $1,500 and the fee credits toward the build.
A 30-day pilot then puts booking and intake in front of your front desk. One core system is a Foundation Build from $2,500; the connected system with reminders, portal and CRM is a Core Build from $5,000.
We build the technical safeguards in: hosting and vendors that sign a Business Associate Agreement, encryption, role-based access and audit logs. HIPAA compliance also depends on your policies, training and risk analysis, which your practice owns. We never claim a certification that does not exist.
Yes. The booking engine checks provider, room, equipment and appointment type across every location before it shows a slot, and telehealth visits run through the same engine.
Where your EMR exposes an integration, intake and appointment data flow into it. Where it does not, we design the handoff during the Blueprint so staff are not retyping.
Where 42 CFR Part 2 applies, consent is recorded separately and disclosures are logged. Compliance with the updated Part 2 rule has been required since 16 February 2026.
It is quoted to spec. A Blueprint is from $1,500 and credits toward the build, a Foundation Build is from $2,500 and a Core Build is from $5,000. An optional Care Plan is from $150 a month.
This page is general information, not legal advice.
Tell us how patients book, fill in forms and get reminded today. We will map the gaps, stand up a working system as a 30-day pilot, and credit the pilot fee toward the build if you go on.
