The ladder · from $150/mo

Care Plan — the system you paid for shouldn't quietly rot.

You invested in a system — and now updates pile up, something breaks with nobody watching, and the small tweaks never get done. Left alone, the thing you paid for slowly stops delivering. A Care Plan keeps it monitored, patched, backed up and improving — so it keeps working, without you having to babysit it.

Ongoing service · ongoing · no obligation until you approve scope

The challenge

Software that nobody maintains quietly rots.

Here's what actually happens after launch: updates stack up unattended, a dependency breaks and nobody's watching until a customer tells you, and the small fixes you meant to do never get done. Every month it drifts a little further from the system you paid for — until "it just works" turns into "why is this broken?" A Care Plan closes that gap: we monitor it, patch it, back it up, and keep a capped block of hours ready for the tweaks that always come up.

It's the difference between owning a system and babysitting one — you run the business, we keep the infrastructure humming and improving in the background.

An executive desk surrounded by monitoring and operations icons — systems kept running in the background
Updates, monitoring and support — kept running for you.
What it solves

The quiet ways a system falls apart.

The problems that don't announce themselves — until they cost you. Here's what a Care Plan catches:

“It broke and nobody noticed”

→ Uptime and error monitoring with alerts — caught and fixed before your customers hit it.

“It's already out of date”

→ Regular updates, patches and dependency upkeep, so it doesn't drift into disrepair.

“We don't have time to run it”

→ We run and maintain it for you — no in-house dev, no babysitting required.

“Little fixes keep piling up”

→ A capped block of monthly support hours for the tweaks and changes that always come up.

“We want it to keep getting better”

→ An optional managed engine — content, AEO and growth work — so it keeps compounding, not just surviving.

“One outage could wipe our data”

→ Automated backups plus security patching — so a bad day is a restore, not a disaster.

What you get

The deliverables.

  • Uptime and error monitoring with alerts — issues caught before your customers do
  • Regular updates, patches and security fixes — kept current, not left to rot
  • A capped block of support hours each month — for the tweaks and small changes
  • Automated backups — so a failure is a restore, not a data loss
  • An optional managed growth engine — content and AEO that keeps it improving
  • A short monthly check-in and report — so you always know where it stands
Who it's for

Made for.

  • Anyone running a system we built
  • Owners who don't want to manage tech
  • Teams without in-house dev
  • Businesses that need it to just work
How it works · ongoing

The process.

Anytime

Add it on

Attach a Care Plan to any build — during handover or later.

Ongoing

We monitor + maintain

Updates, backups and monitoring run in the background.

Monthly

You call, we handle

Use your support hours for the tweaks and changes that come up.

How it fits with the rest

A complete step on its own — or a foundation for the next.

Every service here is a finished outcome you can buy and stop at. They also connect — where it saves you money or time, never because you're locked in.

Stands on its own

The Care Plan isn't a rung you have to climb to — it's a supportive add-on. Attach it to any system we've built, whenever suits you.

Builds toward more — optional

Or run your system yourself and skip it entirely — it's always optional, month-to-month, cancel anytime. Nothing about owning a Brixx build depends on it.

Questions

Good to know.

Is this required?

No — it's optional. But most owners want it so they never have to think about maintenance.

What's the difference between tiers?

The base plan covers updates, monitoring and capped support; a managed tier is more hands-off with more hours.

Can I cancel?

Yes — anytime. It's a monthly plan.

What if I need a big change?

Small changes use your support hours; a bigger change is scoped as its own mini-build.

Add a Care Plan

Ready to start?

Tell us which system you want covered and we'll set up your Care Plan.

  • Monitoring, alerts and automated backups
  • Regular updates, patches and security fixes
  • A capped block of support hours each month
Got it — we'll set up your Care Plan and confirm within 2–3 business days.