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SaaS vs. owned field service software: what does it really cost?

Quick answer: A per-user SaaS plan is usually cheaper in year one. An owned system costs more upfront but carries no per-seat fees and no annual price increases, so it can break even within a few years, especially for larger teams or longer horizons. This calculator runs both paths on your own numbers and shows the exact break-even year.

Run the numbers

What would your field service stack cost over 1 to 5 years?

Pick a published plan or enter your own, set a team size and a price-increase assumption, and compare it against a one-time owned build with a flat monthly care plan.

Prices as published on each vendor's own pricing page, 8 Oct 2026. Add-ons and tax not included.
Many field service platforms raise per-seat prices 3 to 10% a year. Check your own contract.
Default is a Brixx Foundation Build, from $2,500. Edit to your own quote.
Default is a Brixx Care Plan, from $150/mo. Set to 0 if you are self-hosting.

Your cost comparison

Break-even year–
SaaS, cumulative–
Owned system, cumulative–
Cumulative cost by year Bar chart comparing cumulative SaaS cost and cumulative owned-system cost for each year in the comparison.
SaaS cumulativeOwned cumulative
YearSaaS cumulativeOwned cumulativeCheaper path

Presets are list prices as published on the vendors' own pricing pages on 8 Oct 2026. Add-ons, overages, setup fees and tax are excluded, and vendors can change pricing at any time. This is a planning estimate, not a quote.

How it works

How does the break-even math work?

Two running totals, year by year, using the numbers you entered above.

SaaS cumulative cost

Each year's price is last year's price multiplied by (1 + your annual increase %). In per-user mode that price is multiplied by your team size, then by 12 months, and added to the running total.

Owned cumulative cost

Year one is the one-time build cost plus 12 months of the care plan. Every later year adds another 12 months of care at the same flat rate, because an owned system has no per-seat fee and no vendor price increase to compound.

Break-even year

The first year where the owned cumulative total is equal to or lower than the SaaS cumulative total. Small teams on cheap per-seat plans may never cross that line within 5 years, and that is a true result, not a sales pitch.

Build vs buy

When does a subscription stay cheaper than owning?

A subscription is usually the right call when your team is small or your process is standard. Ownership tends to win as headcount, years or vendor price increases grow.

FactorFavors SaaSFavors owned
Team sizeSmall crews, fewer than 5 to 10 seatsLarger crews where per-seat fees add up
Price stabilityVendor rarely raises pricesVendor raises per-seat price most years
Time horizonShort-term or seasonal needMulti-year, ongoing operation
Workflow fitStandard, off-the-shelf processMulti-location, multi-day or custom quoting workflow the platform fights
Data ownershipComfortable with data inside the vendor's productWants the schedule, job and billing data in one system it owns
Questions

Good to know.

Where do the preset prices come from?
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Each preset is the published list price on that vendor's own pricing page as of 8 Oct 2026: Jobber Core, Housecall Pro Basic, Service Fusion Starter and Kickserv Start. ServiceTitan has no published price, so there is no preset for it; enter the quote you received instead.

Does the calculator include add-ons, setup fees or tax?
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No. It compares the base monthly plan price against a one-time build cost and a flat care plan. Real bills often include onboarding fees, SMS or payment add-ons, and tax, so treat the result as a planning estimate rather than an exact quote.

What if the result shows no break-even at all?
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That is a real outcome for a small team on a cheap plan with little or no price increase: the subscription can stay cheaper than an owned build for years. Try a larger team, a longer horizon or a higher assumed price increase to see how the line moves.

Can I use this to compare a different type of software, not field service?
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Yes. The math only needs a monthly price, a team size or flat fee, an assumed annual increase, a build cost and a care cost, so it works for CRM, scheduling or portal software too. Use the custom option and enter your own numbers.

One more option

If the numbers above point toward ownership, or your workflow does not fit a per-seat platform well, a custom field service system is one way to get there: no per-seat fees, your own data, built around how your crews already work. Brixx Digital builds these systems; that is us.