Scheduling on a whiteboard, dispatch by phone, job notes in a text thread and invoices typed up at the end of the week. Every field business reaches the point where its tools stop fitting the work. We build custom field service software that puts scheduling, dispatch, a technician app, job tracking and invoicing in one system, shaped to your process instead of a vendor’s template.
Built to your workflow · you own it · starts as a 30-day pilot · the pilot fee credits toward the build
A field business runs on timing: the right technician at the right address with the right parts, and the office knowing the moment the job is done. When scheduling sits in one tool, job details in another and billing in a third, that timing breaks. Dispatchers re-key information, technicians call in for details, jobs finish days before they get invoiced, and nobody can say which crew or service line actually makes money.
Generic field service platforms solve part of this, and for many teams they are the right answer. The trouble starts when your process is the thing that makes you good: multi-day construction jobs, recurring maintenance contracts, crews across several locations, or a quoting process no template supports. Then the software starts deciding how you work. Custom field service software turns that around.
The problems we hear most from field service operators, and what the system does about each:
→ A drag-and-drop schedule by crew, skill and location, with travel time and job length built in.
→ A mobile job view with address, history, notes, photos and checklists, updated from the field.
→ Job completion flows straight into an invoice, so billing happens the same day, not the next week.
→ Automatic confirmations, on-the-way messages and a customer view of job status.
→ Quoting from your own price book, turned into a scheduled job in one click when the customer approves.
→ A dashboard of jobs, revenue, utilization and margin by crew, service line and location.
Platforms such as Jobber, Housecall Pro and ServiceTitan are strong products. Here is an honest way to decide which side of the line you are on.
A subscription platform is usually the faster, cheaper start when your process looks like everyone else’s.
Custom wins when the way you schedule, quote or deliver is what sets you apart, or when your stack has grown into several tools that do not talk.
We start with a Blueprint: your crews, job types, locations and the handoffs where time leaks, mapped into the system before anything is built. It is priced from $1,500 and the fee credits toward the build.
From there most field systems start as a 30-day pilot, a working version live with your own crews in 30 days and usually faster. One core system such as scheduling and dispatch is a Foundation Build from $2,500. The connected system, with the technician app, quoting and invoicing, is a Core Build from $5,000. Everything is quoted to spec, so you only pay for what your operation needs.
Off-the-shelf platforms are a good fit when your workflow matches theirs. Custom makes sense when it does not: you schedule across crews and locations in a way the software fights, you pay per technician for features you never use, or your quoting, job and billing data lives in three tools that do not talk. A custom system is built around your process and you own it outright.
Yes. We integrate with what you run today, such as QuickBooks or your accounting system, Google or Outlook calendars, your CRM and your payment processor, so the field system becomes the backbone rather than one more tab.
Yes. Crews get a mobile job view: today’s schedule, job details and notes, photos, checklists, customer signatures and status updates from the field, so the office sees progress without a phone call.
Most builds start as a 30-day pilot: a real, working version of your system, live in 30 days and usually faster. If you continue, the pilot fee credits toward the full build.
It is quoted to spec. A Blueprint (from $1,500, credited toward the build) maps the system first. One core system such as scheduling and dispatch is a Foundation Build from $2,500; a connected system covering scheduling, the technician app, quoting and invoicing is a Core Build from $5,000.
Tell us how you schedule, dispatch and bill today. We will map the gaps, stand up a working field system as a 30-day pilot, and credit the pilot fee toward the build if you go on.
