Solutions · Field Service

Custom field service software built around how your crews work.

Quick answer: Brixx Digital builds custom field service software for HVAC, plumbing, electrical and roofing contractors: scheduling, dispatch, a technician app, quoting and invoicing in one system you own, with no per-seat fees. Published starting prices: a Foundation Build from $2,500, a Core Build from $5,000, and a Blueprint from $1,500 that credits toward the build.

Built to your workflow · you own it · starts as a 30-day pilot · the pilot fee credits toward the build

The challenge

The schedule lives in one place and the job lives in five.

A field business runs on timing: the right technician at the right address with the right parts, and the office knowing the moment the job is done. When scheduling sits in one tool, job details in another and billing in a third, that timing breaks. Dispatchers re-key information, technicians call in for details, jobs finish days before they get invoiced, and nobody can say which crew or service line actually makes money.

Generic field service platforms solve part of this, and for many teams they are the right answer. The trouble starts when your process is the thing that makes you good: multi-day construction jobs, recurring maintenance contracts, crews across several locations, or a quoting process no template supports. Then the software starts deciding how you work. Custom field service software turns that around.

Custom field service software connecting scheduling, dispatch, technicians and invoicing through one hub
One hub for the schedule, the crew and the job, instead of five disconnected tools.
What it solves

The daily friction of running crews.

The problems we hear most from field service operators, and what the system does about each:

“Scheduling is a daily puzzle”

→ A drag-and-drop schedule by crew, skill and location, with travel time and job length built in.

“Techs call in for every detail”

→ A mobile job view with address, history, notes, photos and checklists, updated from the field.

“Jobs finish, invoices don’t”

→ Job completion flows straight into an invoice, so billing happens the same day, not the next week.

“Customers keep asking for an ETA”

→ Automatic confirmations, on-the-way messages and a customer view of job status.

“Quotes live in spreadsheets”

→ Quoting from your own price book, turned into a scheduled job in one click when the customer approves.

“We can’t see what’s profitable”

→ A dashboard of jobs, revenue, utilization and margin by crew, service line and location.

Services & pricing

How much does custom field service software cost?

Custom field service software from Brixx Digital starts at $2,500 for one core system and $5,000 for a connected one, with a Blueprint from $1,500 that credits toward the build.

Here is each stage with its published starting price. Larger systems are quoted from the Blueprint, never guessed.

Brixx Digital published prices as of 22 October 2026
StageWhat it coversPublished starting price
BlueprintCrews, job types, locations and handoffs mapped into a buildable specFrom $1,500, credited toward the build
30-day pilotA working version live with your own crewsPilot fee credits toward the build
Foundation BuildOne core system, such as scheduling and dispatchFrom $2,500
Core BuildThe connected system: scheduling, technician app, quoting and invoicing sharing one recordFrom $5,000, quoted from the Blueprint
Care PlanMaintenance and small changes after launchFrom $150/mo, optional

Last reviewed 22 October 2026. Prices as published on our pricing page.

Custom vs subscription

Is custom field service software cheaper than a subscription over 3 years?

For a small team on a standard workflow, a subscription is cheaper. The gap closes as seats grow.

TeamSubscription3-year subscription costBrixx Digital published starting point
1 office userJobber Core, $29/mo billed annually, 1 user$29 × 12 × 3 = $1,044Foundation Build from $2,500, plus optional Care Plan $150 × 36 = $5,400: from $7,900 over 3 years
5 usersHousecall Pro Essentials, $149/mo billed annually, 5 users included$149 × 36 = $5,364Foundation Build from $2,500, plus optional Care Plan $150 × 36 = $5,400: from $7,900 over 3 years
10 usersHousecall Pro MAX, $299/mo billed annually, 8 users included, $35/mo per additional user: $299 + 2 × $35 = $369/mo$369 × 36 = $13,284Core Build from $5,000 for the connected system, plus optional Care Plan $5,400: from $10,400 over 3 years

Subscription prices are list prices on each vendor’s own pricing page, checked 22 October 2026, before tax and add-ons. Brixx Digital figures are published starting prices. Vendor tiers and user limits change; confirm on the vendor’s site before deciding.

Under about 5 users on a standard book, dispatch and invoice flow, Jobber or Housecall Pro is the cheaper and faster start. The gap closes as seats grow, and it matters most when the way you schedule, quote or deliver is what sets you apart. ServiceTitan, Service Fusion, FieldPulse and Workiz publish no price on their sites (quote only), so they are not in the table.

Already on a platform

Should you extend Jobber or replace it?

Extend it if the tool does most of the job and a few gaps cost you time. Replace it if seat fees and workarounds keep growing.

Extending adds custom reports, job costing and integrations on top of the platform you keep. Replacing moves you to a system you own. Our page on extending or replacing field service software shows seat costs side by side, and the post on customizable field service software covers configuring a platform versus building your own.

Who it is not for

When is custom field service software the wrong choice?

  • A solo operator, or a crew under about 5, on a standard book, dispatch and invoice flow: Jobber or Housecall Pro costs less over 3 years ($1,044 for Jobber Core against from $7,900 with a Care Plan)
  • Anyone who needs it running next week with no setup: a subscription is faster

If that sounds like you, buy the subscription. If your workflow is the edge, or seat fees climb with every hire, custom is worth pricing.

Build vs buy

Off-the-shelf or custom?

Platforms such as Jobber, Housecall Pro and ServiceTitan are strong products. Here is an honest way to decide which side of the line you are on.

Off-the-shelf platform

Buy when your workflow is standard

A subscription platform is usually the faster, cheaper start when your process looks like everyone else’s.

  • Standard residential service calls and simple recurring visits
  • A small team happy to follow the software’s process
  • Priced per user or technician, every month
  • Your data and workflow live inside the vendor’s product
Custom field service software

Build when the workflow is your edge

Custom wins when the way you schedule, quote or deliver is what sets you apart, or when your stack has grown into several tools that do not talk.

  • Multi-day, multi-crew or construction-style jobs
  • Multi-location teams with their own rules
  • Quoting, job and billing data in one system you own
  • No per-seat fees as the crew grows
Map it with a Blueprint →
What we build

The deliverables.

  • Scheduling and dispatch board by crew, skill, zone and location
  • A technician mobile app: jobs, notes, photos, checklists and signatures
  • Customer records with full service and equipment history
  • Quoting and estimates from your own price book
  • Job-to-invoice flow, with payments where you need them
  • Recurring maintenance contracts and service reminders
  • Customer notifications and a status view clients can check
  • Dashboards for jobs, utilization, revenue and margin
  • Integrations with your accounting, calendar and CRM
  • Hosted and maintained, delivered through your Project Portal
Who it’s for

Made for.

  • HVAC, plumbing and electrical contractors
  • Construction and specialty trade crews
  • Roofing crews and installers
  • Cleaning, landscaping and property services
  • Equipment service and installation teams
  • Multi-location operators outgrowing off-the-shelf tools
How it gets built

Live in 30 days.

We start with a Blueprint: your crews, job types, locations and the handoffs where time leaks, mapped into the system before anything is built. It is priced from $1,500 and the fee credits toward the build.

From there most field systems start as a 30-day pilot, a working version live with your own crews in 30 days and usually faster. One core system such as scheduling and dispatch is a Foundation Build from $2,500. The connected system, with the technician app, quoting and invoicing, is a Core Build from $5,000. Everything is quoted to spec, so you only pay for what your operation needs.

Field service dashboard showing crews, scheduled jobs and revenue in one view
For example only: the office view of crews, jobs and revenue in one place.
Further reading

From the blog.

Questions

Good to know.

Why build custom field service software instead of buying Jobber or ServiceTitan?
▾

Off-the-shelf platforms are a good fit when your workflow matches theirs. Custom makes sense when it does not: you schedule across crews and locations in a way the software fights, you pay per technician for features you never use, or your quoting, job and billing data lives in three tools that do not talk. A custom system is built around your process and you own it outright.

Can you connect it to the tools we already use?
▾

Yes. We integrate with what you run today, such as QuickBooks or your accounting system, Google or Outlook calendars, your CRM and your payment processor, so the field system becomes the backbone rather than one more tab.

Will my technicians have a mobile app?
▾

Yes. Crews get a mobile job view: today’s schedule, job details and notes, photos, checklists, customer signatures and status updates from the field, so the office sees progress without a phone call.

How long does it take?
▾

Most builds start as a 30-day pilot: a real, working version of your system, live in 30 days and usually faster. If you continue, the pilot fee credits toward the full build.

What does custom field service software cost?
▾

It is quoted to spec. A Blueprint (from $1,500, credited toward the build) maps the system first. One core system such as scheduling and dispatch is a Foundation Build from $2,500; a connected system covering scheduling, the technician app, quoting and invoicing is a Core Build from $5,000.

What is the difference between a CRM and field service software?
▾

A CRM tracks leads, customers and the sales pipeline. Field service software runs the work after the sale: scheduling, dispatch, the technician app, job notes and invoicing. In a custom build the two share one customer record, so an approved quote becomes a scheduled job without re-typing.

Should we extend Jobber or replace it?
▾

Extend it if the tool does most of the job and a few gaps cost you time. Replace it if seat fees and workarounds keep growing. The page on extending or replacing field service software compares seat costs.

Brixx Digital (brixxdigital.com) is a custom business systems studio and a St. Clair Studios company. It is not Brixx, the financial forecasting software, and not Brixx Media or Bricx. Similar names, separate companies.

Start with a 30-day pilot

Run your crews from one system.

Tell us how you schedule, dispatch and bill today. We will map the gaps, stand up a working field system as a 30-day pilot, and credit the pilot fee toward the build if you go on.

Two ways to start

Ready for a field-service system you own?

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